Privacy Policy

Introduction

This privacy notice explains in detail the types of personal data Jasper Gill Limited may collect about you when we provide you with symptomatic or cosmetic breast care and treatment. We will ask for information about you and your health. Occasionally, we may receive information from other providers who have been involved in providing your care. It also explains how we collect it, what we use it for, how we store it, who we share it with and how we keep it safe.

We want you to be fully informed about your rights and hope the following sections answer any questions you may have, if not, please do get in touch with us. Our contact details are on the website and at the bottom of each page of this notice.

We may need to update this privacy notice from time to time, but we will notify you of any significant changes.

 

What personal data we may collect.

  • Personal details such as your name, date of birth, patient identification number, NHS number, address, telephone number and email address
  • Information about your general health, including
  • Clinical records made by General Practitioners and other health professionals involved with your care and treatment
  • Reports of mammograms, ultrasounds, X-rays, CT, MRI scans and clinical photographs,
  • Medical histories
  • Histopathology reports
  • Treatment plans and consent
  • Notes of conversations with you about your care
  • Dates of your appointments
  • Details of any complaints you have made and how these complaints were dealt with
  • Correspondence with other health professionals or institutions
  • Operative notes including implant make, model and size.
  • Details of the fees we have charged, the amounts you have paid and payment details.
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Jasper Gill limited is responsible for keeping secure the information about you that we hold.

 

How we use your information

To provide you with the symptomatic or cosmetic breast care and treatment that you need, we require up-to-date and accurate information about you.

We will share your information with the NHS, private hospital and private insurance company in connection with your treatment if related to symptomatic breast care treatment.

We will share your information with the private hospital providing your out patient and surgical care for your cosmetic treatment and, if you give us your permission to do so, your General Practitioner.

We will seek your preference for how we contact you about your care. Our usual methods are telephone, email or letter.

For Symptomatic patients if we wish to use your information for breast research or education, we will discuss this with you and seek your consent beforehand. In addition, we will always anonymise your information.

For cosmetic patients if we wish to use your cosmetic medical photographs for education or marketing purposes we will discuss this with you and seek your written consent before use. We will always ensure that the images are anonymised. 

 

Sharing information

Your information is normally used only by those working at Jasper Gill Limited and the Nuffield Health Taunton Hospital but there may be instances where we need to share it – for example, with:

  • Your doctor
  • The NHS hospital or other health professionals caring for you
  • Private Medical insurance schemes of which you are a member.
  • Your place of work if requested by yourself.
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We will only disclose your information on a need-to-know basis and will limit any information that we share to the minimum necessary.

In certain circumstances or if required by law, we may need to disclose your information to a third party not connected with your health care, including HMRC or other law enforcement or government agencies.

 

Keeping your information safe

We store your personal information securely on our company computer system and in a manual filing system. Your information cannot be accessed by anyone who does not work at the company; only those working at the company have access to your information. They understand their legal responsibility to maintain confidentiality and follow company procedures to ensure this. Our manual filing system can be shared with those involved with you medical care at the Nuffield Health Taunton Hospital.

We take precautions to ensure security of the company premises, the company filing systems and computers.

We use high-quality specialist cosmetic software to record and use your personal information safely and effectively. Our computer system has a secure audit trail and we back-up information routinely.

We use cloud computing facilities for storing some of your information. The practice has a rigorous agreement with our provider to ensure that we meet the obligations described in this policy and that we keep your information securely.

We keep your records for 10 years after the date of your last visit to Jasper Gill Limited or until you reach the age of 25 years, whichever is the longer.

 

Access to your information and other rights

Jasper Gill Limited will always provide you with a copy of any letter sent to your General Practitioner or other health care professional involved in your treatment.

You have a right to access the information that we hold about you and to receive a copy. You should submit your request to Jasper gill Limited in writing or by email. We do not usually charge you for copies of your information; if we pass on a charge, we will explain the reasons.

You can also request us to:

  • Correct any information that you believe is inaccurate or incomplete. If we have disclosed that information to a third party, we will let them know about the change
  • Erase information we hold although you should be aware that, for legal reasons, we may be unable to erase certain information (for example, information about your breast or cosmetic treatment)
  • Stop using your information – for example, sending you information about our service.
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We are working hard to put systems and processes in place that are required to look after your personal data and these are under continual review. If you are unhappy in any way at all, please contact us so that we can put matters right.

Email: info@jaspergill.co.uk

 

If you do not agree

If you do not wish us to use your personal information as described, you should discuss the matter with Jasper Gill Limited. If you object to the way that we collect and use your information, we may not be able to continue to provide your breast or cosmetic care.

If you have any concerns about how we use your information and you do not feel able to discuss it with Jasper Gill or anyone at Jasper Gill Limited, you should contact The Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF (0303 123 1113 or 01625 545745).